Insight: Winter 2021

Winter 2021 | 9 Tried-and-True Features On our mission to provide better service and faster solutions, we did not negate proven functionality. What remains unchanged is access to the following: y Downloadable Service Packs, QSUs, and Forms y Product Enhancements y Product Help Guides y Release Notes y Regulatory Documents y Training Guides y And More Takeaway In today’s uber connected world, a customer portal isn’t just a nice-to-have feature, it’s essential technology that begets transparency, strengthens customer relationships, and enhances collaboration. We recognize that our customer portal is an extension of our customer service capabilities and that those capabilities build trust. From giving you access to the information you need to resolve issues by yourself to providing transparent case management where you can monitor support tickets and building a community of engaged users, the new RedSail Hub is a game changer. Sign up today, personalize your settings, and explore all the great features and benefits of the Hub. For questions, call 833.REDSAIL (833.733.7245) or email regionalmanagers@ redsailtechnologies.com .