Leadership Team

Leadership Team
Kevin Welch

Kevin is the CTO, J M Smith Corporation and President of Smith Technologies (QS/1®, Integra®, PUBLIQ™, and PowerLine™). In February 2018, J M Smith announced that its leading innovative technology solutions would now be under Kevin’s leadership. This decision to align technology offerings further enhances our customer focus and streamlines the process of bringing technology to market.

Kevin became part of J M Smith Corporation with the acquisition of the company he founded in 1997, Integra. He holds degrees in Mathematics, Computer Science, Operations Research, and Engineering Management from Stanford University and has served in senior positions at Genentech, Symantec, and Microsoft. During his career, he has designed and developed many industry-leading software applications and systems.

 Ray Johnson, CPA, MBA

Ray joined QS/1 in 2017 as vice president of strategy and customer support. In 2018, he was named senior vice president, customer experience before taking on his current role as executive vice president and general manager. He has extensive experience in general management, strategy, and business development, in both customer-facing and customer-support roles, as well as transformational leadership in several industries. He has led and participated in large- and small-scale Lean Enterprise Transformations, specifically those focused on improving customer service and strategy deployment. Ray also spent several years running his own business-consulting firm that focused on start-up and other small company clients. A Certified Public Accountant (CPA), Ray earned a BBA degree from the University of Michigan’s Ross School of Business in Ann Arbor, MI, and an MBA from Harvard Business School in Boston, MA.

Dennis Williams

​Dennis makes sure it all comes together. With 30+ years of experience in healthcare, he has served many roles in the long-term care industry. From Clinic Administrator to Benefits Manager and CFO of an LTC hospital, Dennis is a valuable resource for customers. He holds a BA in Biology and an MBA in Finance.

Marc Ballard

Marc began working at QS/1 in 1986 and has held several positions in hardware and hardware support. From 1996 to 2000, he served as cabling operations manager for the Network Solutions group. In August 2000, Marc was promoted to manager of the Southeast Region. He oversaw a staff serving customers in 10 states. In 2018, he brought his talents to Client Services (formerly Customer Support), and in 2019, Marc was promoted to vice president of field operations. He oversees three regions, implementation, hardware, and new systems.

Mike McManus

Mike has more than 40 years of experience in healthcare technology, and his professional background encompasses the automation of several areas of healthcare including: pharmacy, dental, medical, pharmacy benefits management, finance, claims adjudication, transaction switching, point-of-sale, and home health.

Mike joined QS/1 in March 2019 as vice president of sales. His duties encompass leading sales efforts across the business units as well as assisting in the expansion of service offerings that assist current and future clients with their businesses. Mike earned his bachelor’s degree with an emphasis in athletic medicine from the University of South Carolina and is a member of the following industry groups: National Council of Prescription Drug Programs, Health Information Management Systems and Services, and the American Society for Automation in Pharmacy.

Mario Oliver

Mario obsessively ensures client success with our products through the industry-leading Client Services organization. With an undergraduate degree in biochemistry, a Master of Information Systems, and 20 years of information technology leadership, Mario brings a diverse perspective to helping clients achieve their business outcomes. He can usually be found outdoors, when not in the office.

 Joe Strayer

Joe joined J M Smith in 1996 as a hardware technician at QS/1 and in 1998 was part of the creation of QS/1’s Network Solutions Group. In 2004, J M Smith acquired Integral Technical Services of Greenville, SC, and formed Integral Solutions Group (ISG) as a separate business unit where he was Integration Manager. As the division grew, Joe held many key positions with ISG and became the Divisional President in 2016. In September 2018, he became VP of Human Resources. With diverse training in many technical disciplines and a people approach to leadership, Joe brings a unique perspective to Human Resources. When not at work, he enjoys spending time with his family and riding his motorcycle.

Tabb Stringer

Tabb joined Smith Technologies in August 2018 as part of the company’s transition to a product management structure. Prior to joining the Smith Tech team, Tabb was Commander of the U.S. Navy’s Electronic Attack Wing, which provides globally deployed services to all branches of the U.S. military and allied partners. He also has experience leading a large production organization training pilots and electronic warfare officers, as well as commanding an operational unit supporting combat operations. Tabb earned a BS in Chemistry from Millsaps College and an MS in Resource Strategy with a concentration in Supply Chain Management from the Eisenhower School in Washington, D.C. He is an outdoor enthusiast who enjoys family time, water sports, flying, biking, and horseback riding.​

Sheila Warfield

​In July 2018, Smith Technologies hired Sheila Warfield to head the Marketing department. Sheila’s inspiration comes from creative problem-solving and developing and leading teams. Her more than 25 years of marketing experience working for Fortune 500 companies has taught her to always put the customer first and to trust in her team and organization to deliver unexpected business results. She has a BA in Communications from the University of Tennessee at Chattanooga and an MA in Advertising from Michigan State University.